Consulting, Training and Technical Assistance

Consulting, Training and Technical Assistance

PRN looks forward to working with your agency to further expand recovery-oriented systems of care, so that every person will find the hope, inspiration and supports to move through challenges, discover their strengths, live their dreams, and find meaningful purpose in their lives. Contact PRN to discuss your consulting, training and technical assistance needs.


Recovery Foundations

  • History of Mental Health Treatment and Emergence of Recovery
  • Medical Model and Recovery Model: Can they Exist Together?
  • Introduction to Recovery: History, Philosophy, and Process
  • Recovery Research: What Helps and What Hinders
  • Internal and External Conditions of Recovery
  • Introduction and Application of a Holistic Seven Domains Framework for Recovery Programs
  • Introduction to Recovery Planning: Use of a Holistic Approach, Dream Statement and Core Goals
  • How to Become a Masterful Motivator (Application of aspects of the Self Determination Model, Motivational Interviewing, and the Stages of Change theories in Recovery Settings)
  • Recovery Language: What it is and Why it is Important
  • Recovery Values: How do We Know we are on Track? Walking the Walk of Recovery Values in the Roles of Recovery Partner, Colleague and Leader
  • Recovery Oriented Safety Skills including Assessment of Risk and use of Recovery Oriented Safety Partnership
  • How to Navigate Challenging Dilemmas in Recovery Oriented Ways (includes how to best provide support to individuals who are frustrated, angry, and also to individuals who are experiencing hallucinations)
  • Recovery Oriented Strategic Program Planning (including participation of those served).
  • Creating, Implementing and Sustaining a Recovery Outcomes Research Program
  • Train the Trainers: Teaching a Recovery Oriented Family Education Program (designed to be carried out with Individuals with Lived Experience and Family Members as co-participants). This includes provision of materials and ongoing support if needed.


Qualities of an Effective Plan

  • Role of strength inventories and needs assessments
  • Needs vs. Services
  • The Connection of Medication to Recovery
  • Turning Strengths into Strategies
  • Identifying Life Domains
  • Developing Individualized Long Range and Short Range Goals
  • Incorporating evidence based practices into interventions
  • Prioritizing Life Domains

Wellness and Crisis Planning

  • Reframing from Crisis to Wellness
  • Qualities of an Effective Plan
  • Wellness Toolkits
  • 3 P’s of Planning
  • Function, not Format

Person Centered Thinking

  • The Role of Functional Behavior in Recovery
  • Perceptions, Myths and Stigma and their Impact on Recovery
  • Sensitivity and Empathy
  • Creating a Partnership
  • Dignity of Risk
  • Enabling vs. Empowering
  • Personal Accountability
  • Person Centeredness and Recovery Based Language

Psychiatric Rehabilitation

  • Evidence-based, Promising and Emerging practices overview
  • SAMHSA toolkits overview: Family Psychoeducation, Wellness Management and Recovery, Integrated Dual Disorders Treatment, Supported Employment
  • Wellness Recovery Action Plan (trained WRAP facilitators and trainers)
  • Peer Support and Consumer-Operated Services Programs (COSP)

Organizational Recovery

  • Tools for assessing organizational recovery culture and readiness for change
  • Recovery-oriented Systems: Standards and Indicators
  • Organizational Recovery: What is It and How do we Accomplish it?
  • National Recovery Movement and it’s Connection to System and Organizational Transformation
  • Recovery-Oriented Systems of Care (ROSC)
  • MCO’s and Recovery: Examples from Recovery- Oriented MCO’s
  • Recovery-based System Transformation: Where do we Start?

A North Carolina Peer Support Specialist Certification Training


PRN offers comprehensive training, technical assistance and consultation to Peer Specialists, peer supervisors, organizations and communities to advance the professional discipline of Peer Support. These services will help your organization successfully integrate peer support into your workforce, as well as recruit, retain, and effectively supervise peer colleagues to build a system in which peer support is valued and effective.

Through our experience with providing peer support since 2006, PRN has learned firsthand how to provide peer support in a way that capitalizes on the skills, knowledge and experiences that Peer Specialists bring to their colleagues, community and people striving toward recovery. Most importantly, we have learned how to maintain the essence of the peer role without co-opting Peer Specialists to operate as case managers, pseudo clinicians or to minimize and marginalize their role.

CEUs are available for Certified Peer Support Specialists to satisfy the NC training requirements (depending on how many hours you complete). To qualify, a participant must achieve a 70% or higher on the post-test given after each training. Participants who do so will receive a Certificate of Achievement as well as a Certificate of Attendance that will be mailed directly to your agency. Participants who do not achieve a 70% or higher on the post-test will receive a Certificate of Attendance only and arrangements can be made for that participant to retake the course.

  • Peer Specialist Competencies, Roles, Tasks, and Ethics
  • Integrating Peer Specialists – nuts and bolts (hiring, policies, ADA, etc.)
  • Effective Supervision for Peer Support Specialists
  • Cultural support for CPSSs
  • Recruiting, interviewing, hiring, training and retaining a qualified peer workforce
  • PSS Specializations
  • Peer Academy Peer Specialist Training- 40 hours of training, approved for NC Certification
  • Peer Specialist Continuing Education- topic specific trainings that offer on-going Peer Specialist professional development
  • Peer Supervision for Non-Peer Supervisors- mentoring and training for non-peer supervisors of Peer Specialists
  • Employment Peer Mentor- specialization in peer support dedicated to advancing employment as a path to recovery
  • Understanding the Peer Role: What it is, is not, and how to integrate peers into the workforce

SAMHSA’s newest toolkit, Consumer-Operated Services Evidence-Based Practices KIT, collected the evidence and provides tools on how to develop, expand, and support peer-operated programs like Peer Support.

“Studies show that consumer-run services and consumer providers can broaden access to peer support, engage more individuals in traditional mental health services, and serve as a resource in the recovery of people with a psychiatric diagnosis.”

IPS Supported Employment

PRN has created training courses, webinars, and consultation specifically connecting recovery and employment supported by the latest research in Psychiatric Rehabilitation. Customized training and consultation for states and organizations focus on implementation, expansion and quality improvement fidelity evaluation of IPS, Employment Peer Mentor, and Employment First initiatives. Services include training and education for workforce development.

“Employment rates for people with serious mental illness are very low. Surveys have found that only 10% – 15% of people with serious mental illness receiving community treatment are competitively employed.”

~ Dr. Gary Bond, Dartmouth Professor of Psychiatry

  • Employment as a Path to Recovery
  • Role of In-Reach and Transition to Community Living Team in Supported Employment
  • Individualized Placement and Support (IPS)
  • Overcoming Barriers: Supporting and Encouraging Work
  • Focusing on skills and supports
  • Employment Peer Mentoring
  • ADA, Disclosure and Accommodations
  • Overcoming Criminal Histories
  • “You’re HIRED!” curriculum for people seeking employment
  • Job Development: Speaking the Business Language
  • Workplace Wellness Planning
  • SE and ACTT: How do they Fit?
  • Adaptations in the Workplace
  • On the Job Training
  • Asset and Career Development
  • Social Security Work Incentives and Medicaid Buy In
  • Developing and Managing Supported Employment (for I/DD providers)
  • I/DD SE staff training

PRN has both individual and group rates for agency-specific or customized services that are tailored for individual audiences, including agency administrators, Peer Support Specialists, Clinicians, Employment Specialists, Employment Peer Mentors, people in recovery, family members and community members. This is a representative sample, rather than an exhaustive list of topics covered in PRN consultations, training and technical assistance.

Since 2006, PRN partnerships with service providers and government systems throughout the country and abroad, have been transforming the behavioral health service delivery system to one where recovery is valued, expected, supported and funded. Our services balance philosophy and recovery principles with the latest research, evidence-based practices and practical applications to increase knowledge and expand recovery-based practices, policies and processes. They are tailored for individual audiences and can be provided on-site, via webinar, or a combination of the two and are customized to meet the needs of the organization.

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